I bring customers and teammates together to craft exceptional products and services.
As a process-driven designer, I foster a culture of collaboration, ensuring diverse perspectives—within the team and from our customers—inform and enrich the work. Through cross-functional workshops and interviews, I create opportunities for inclusive input and shared understanding at every stage of the design process.
Discover
Discover hidden user needs and opportunities through research, aligning insights with business goals and technological possibilities to set the foundation for impactful design.
Define
Synthesize research insights to align with project objectives, framing key opportunities, use cases, and user journeys while validating requirements.
Design
Generate diverse solutions, create low- and high-fidelity prototypes for feedback, collaborate with stakeholders, test with users, and iterate for refinement.
Deliver
Conduct final testing, secure approvals, and move to production, delivering detailed interaction and visual design specifications in collaboration with engineering and product management.